Laurel Auto Repair

Mon - Fri: 8:30 AM - 5:30 PM
5

Great service! Great value! I took my car to the dealer to have a repair, but the price was so high that I decided to call around to see if I could find a better price. When I spoke to the representative at A.Anthony’s on the telephone, he was professional and took his time to carefully write up an estimate based on what the dealer told me was wrong with my car. I was thrilled when he came back with a price that was much lower than the one that the dealer gave, and the work came with a warranty! The work was done within the time frame given, and exactly for the price quoted. A.Antony’s is a family run shop, and after the repair had been completed, I thanked the Rep for his honesty, and he said that they see their customers more as family than as customers. After my experience with them I believe that to be true, and now they will be my new favorite place to go when I need car repairs in the future.

5

Really enjoyed the experience. They were timely and explained the services fully plus very military friendly!

5

Genette and her team did a great job on my old vehicle, they do awesome work! They kept me informed on things needed to be done with the vehicle without pressure. They did a thorough check and diagnostics to make sure the car is good to drive on the highway. Would do business with again!

Emmanuel, it was such a pleasure to work with you. Our goal here is to give our clients all of the information they need to make the best choices when it comes to taking care of their vehicles. We keep your goals in mind and help prioritize a plan of service just for you. I really appreciate that you would choose our auto repair shop for your vehicle again. Welcome to your new Automotive Family!

- A Anthony Mobile Vehicle Service, Inc.
5

I just moved here from Germany and had to get a cheap car for now. I took it here to be inspected and dispite what the seller told me it didn't pass inspection. They are helping get this car up to code. Even sent a special driver who can get on Ft. Meade to pick me up. They have excellent customer service.

5

I can't say enough good things about A. Anthony's Mobile Vehicle Service, Inc.! This women-owned auto shop came to our rescue when my wife's vehicle had a flat tire. They were the only same-day service shop that could accommodate us, and they went above and beyond to make our experience exceptional. From the moment we arrived, the staff made us feel welcome and comfortable. With free WiFi and an amazing offer of an Uber to and from home on their dime, they truly took care of me and my three boys. We were in and out within the hour, whereas every major shop told us we'd have to leave the car for the day. To top it all off, they performed a full checkpoint service with no upsells. The staff and the owner, Genette, were incredibly professional and kind. Kudos to them for their outstanding service! Please continue to support this fantastic local business.

5

Set an appointment for my alignment and they did a great job!! Car handles great now.

5

Went to A. Anthony's for the state vehicle assessment, Wonderful owners and service, did a fair assessment of my car. Unfortunately it failed, which means I'll be back to review the car again. Will give me a chance to meet them again!

5

Excellent customer service and very knowledgeable about automobile efficiency.

1

I brought my car in for an inspection. I later got a call that it had failed for a few mechanical problems (Tires, Brakes, Suspension). I agreed to have the car repaired there and for them to do another inspection. I need my car for work, they explained that if i brought my car in in the morning when they opened, it would be ready for pick up by the end of the day. I brought it in first thing in the morning and dropped it off. I waited all day and never got an update. I ended up calling 15 minutes before they closed to get an update. It was only then that they told me that they had ordered the wrong parts and it was going to take until the next day to get the parts in. When the car was finally ready, I picked it up and they said nothing about the second inspection, so i assumed it passed. I went to the MVA to get my registration and they told me I did not have a passed inspection for the car. I called the shop to clarify and they told me that the car had failed the second inspection because of some minor cosmetic damage to the exterior of the car. This was not discussed at all with me beforehand, they charged me for the second inspection knowing it was going to fail for something they never discussed with me. I talked to some people I know who are familiar with the inspection process and they explained there is no reason for the car to fail. I ened up taking my car to another shop and it passed with no problems. Reading reviews online, multiple people have had issues with this shop failing cars for issues that should not fail it for inspection.

Luke, I truly apologize for not meeting your expectations, especially with clear and frequent communication. Our clients are very important to us and I understand how this affected you. I recall speaking with you regarding your vehicle and why an E-Certificate was not submitted to the MVA. I reviewed your service history and see where your brought your Ford Fusion to us for a Maryland State Inspection in December 2023. You received a digital vehicle inspection with images and it outlined the repairs needed, including the damage to the fender/quarter panel area. I can see where the images and estimate were sent to you for review. I looked up text communications between you and our Service Advisor as well--you are correct about lack of communication (via text) on the day of repair; again my apologies. I also pulled up your Maryland State Inspection report where it shows everything that passes (P), fails (F), and has been repaired (R). It included all of the items on your estimate, including a body repair estimate. On your original invoice, I can see you approved all of the repairs, however I also see where you declined the body repairs. We only repaired what you authorized. Again, I am truly sorry we did failed to meet your time and communication expectations. I am here to help in any way that I can.

- A Anthony Mobile Vehicle Service, Inc.
5

I took my work truck in for an emergency repair. They were able to work me into their schedule right away. Genette and her team were great to work with and very friendly. They communicated with me during the entire process and took the time to show me the problems my truck was having. I will be going back to see them for future needs.

A Anthony Mobile Vehicle Service, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A Anthony Mobile Vehicle Service, Inc. (301) 362-8500 if you have any issues in accessing any area of our website.